The Public Authority assists in administering the In-Home Supportive Services (IHSS) program, ensuring smooth operations and compliance with regulations and guidelines, managing the enrollment process, facilitating provider orientation, and conducting background screenings for all IHSS providers. The Public Authority also manages and maintains a Registry of screened, qualified and suitable caregivers (providers) and provides referral lists of available caregivers to IHSS recipients (consumers). The Public Authority acts as the employer of record for IHSS providers for purposes of collective bargaining, negotiating wages and benefits with unions representing providers. We provide training and educational resources for both consumers and providers, helping them understand the program and their roles. We offer support and advocacy services to both consumers and providers, addressing issues and concerns that may arise. The Public Authority assists consumers in their role of supervising caregivers (providers) and help with communication issues between the consumer and provider.

IHSS Provider Online Enrollment and In-Person Appointment

Using your home computer, smartphone, or tablet, you can complete all the required enrollment forms, watch the required orientation videos, and schedule your in-person appointment to provide your ID and Social Security cards to be uploaded into the computer system.

 

Join the Public Authority Registry

The Public Authority manages and maintains a Registry of screened, qualified and suitable caregivers (providers) and assists the IHSS recipients (consumers) with a referral list of available caregivers that meet their services needs so the recipient can remain safely in their home.

In-Home Supportive Services (IHSS)

The In-Home Supportive Services (IHSS) program arranges for and helps pay for services to enable elderly, blind or disabled persons to live safely and independently in their own homes.

Need a Registry Care Provider?

Are you an eligible IHSS Recipient or an Authorized Representative who needs a Care Provider? Click here to find out how to request a referral list.

Resources

Links to various agencies and services that may be of assistance to the residents of San Benito County.

User Registry Agreement

Please click to view the User Registry Agreement for Consumers and Providers who are or are becoming part of our Public Authority Registry. (English) (Spanish)